EXCHANGE/RETURN AND REFUND POLICY 

AMORIO WANTS TO MAKE SURE THAT YOU ARE COMPLETELY SATISFIED WITH YOUR PURCHASE. IF YOU ARE NOT SATISFIED WITH YOUR ORDER - YOU MAY RETURN THE PURCHASED ITEM WITHIN TEN (10) DAYS FROM THE DATE OF DELIVERY ASKING FOR EXCHANGE OR REFUND. THE RIGHT TO RETURN OUR PRODUCTS FOR EXCHANGE OR REFUND MIGHT BE EXERCISED BY DELIVERING TO AMORIO A WRITTEN NOTICE (A REGISTERED EMAIL) WITHIN TEN (10) DAYS, TO INFO@AMORIO.IN. THE AMORIO PRODUCTS MAY BE RETURNED ONLY ONCE AT CUSTOMER’S EXPENSE BY DISPATCHING THE PACKAGE THROUGH A TRACKABLE SHIPPING COURIER. 

ADDRESS FOR ALL RETURNS IS

SHANAYA INSPIRATION FASHION WORKS PVT. LTD. 

9, SANGRAM COLONY MAHAVEER MARG

C-SCHEME JAIPUR 302001 RAJASTHAN

INDIA

PHONE +91 9829028335

PLEASE MAKE SURE THAT ALL OF THE FOLLOWING CONDITIONS HAVE BEEN CORRECTLY SATISFIED OR THE RIGHT OF RETURN FOR EXCHANGE OR REFUND IS EXCLUDED:

THE ITEM YOU WISH TO RETURN FOR EXCHANGE OR REFUND MUST BE SENT BACK TO AMORIO WITHIN TEN (10) DAYS FROM THE DATE OF DELIVERY

THE ITEM YOU WISH TO RETURN FOR EXCHANGE OR REFUND MUST BE UNUSED, UNWORN, NOT MODIFIED OR DAMAGED AND COMPLETE OF ALL OF THEIR PARTS AND ACCESSORIES

THE ITEM YOU WISH TO RETURN FOR EXCHANGE OR REFUND MUST BE SENT IN ITS ORIGINAL PACKAGING

NOTE THAT NO EXCHANGES OR REFUND WILL BE MADE UNTIL THE PURCHASED ITEM IS SHIPPED BACK TO AMORIO. FURTHERMORE, NO EXCHANGES OR REFUND WILL BE MADE UNLESS THE CONDITIONS OF THE RETURN POLICY ARE FULLY SATISFIED. NOTE THAT THE PURCHASED ITEM MAY BE RETURNED ONE TIME ONLY.

AFTER AMORIO HAS RECEIVED THE RETURNED ITEMS AND VERIFIED THAT THE PRODUCTS MEET ALL THE ABOVE MENTIONED REQUIREMENTS YOU WILL RECEIVE AN EMAIL CONFIRMING THAT THE RETURNED ITEMS HAVE BEEN ACCEPTED. THEREFORE AMORIO WITHIN TEN (10) DAYS WILL PROCEED WITH ITEM REPLACEMENT WITH A NEW ONE (AT AMORIO EXPENSE) IF THE ONE THAT YOU HAVE RECEIVED IS DAMAGED DUE TO AMORIO FAULT OR ITEM REPLACEMENT WITH A NEW ONE (AT AMORIO EXPENSE) IN CASE THE SIZE OF THE PRODUCT DIFFERS FROM THE SIZE SPECIFIED IN THE PRODUCT ORDER, OR WITH REFUND OF THE VALUE OF THE RETURNED ITEM (SALES/VAT TAXES ON FULL PRICE, IMPORT TAXES AND RECOVERY COSTS EXCLUDED) LESS ANY ORIGINAL SHIPPING COST IN THE EVENT IS NOT POSSIBLE TO CHANGE THE ITEM PURCHASED. REFUNDS WILL BE CREDITED BACK TO THE SAME CARD OR PAYPAL ACCOUNT USED TO MAKE THE ORIGINAL PURCHASE. IN THE EVENT OF ANY FAILURE TO RETURN ANY ITEMS TO US AS SET OUT IN THESE TERMS WITHIN THE STIPULATED TIME LIMITS, EVEN THOUGH VALIDLY CANCELLED, WE SHALL HAVE THE RIGHT TO CHARGE ANY COSTS RELATING TO THE RECOVERY OF THE GOODS. FOR FURTHER INFORMATION YOU SEND AN EMAIL TO INFO@AMORIO.IN

NOTE THAT CUSTOMIZED SHOES OF OUR ONLINE BESPOKE CORNER, MADE TO ORDER SHOES AND SALE/DISCOUNTED PRODUCTS ARE FINAL SALE,  NO RETURNS OR EXCHANGES ARE ADMITTED.

ORDER CANCELLATION 

DUE TO AMORIO REFUND POLICY IS NOT POSSIBLE TO CANCEL AN ORDER PLACED FOR WHICH PAYMENT HAS BEEN PROPERLY ACCEPTED BY THE PAYMENT GATEWAY. HOWEVER, UNTIL THAT THE ORDER WAS NOT ASSIGNED TO THE COURIER FOR SHIPPING, IS POSSIBLE TO REPLACE THE ORDERED ITEM WITH A DIFFERENT ITEM OF EQUAL OR GREATER VALUE. IF THE VALUE OF THE NEW ORDERED ITEM SHOULD BE GREATER THAN THE VALUE OF THE PREVIOUSLY ORDERED ITEM IT WILL BE ASKED TO PROCEED WITH A COMPENSATORY PAYMENT.

GIFTS

IF THE ITEMS ORDERED FROM AMORIO WERE A GIFT AND THE RECIPIENT WISHES TO EXCHANGE AN ITEM FOR A DIFFERENT SIZE, SHE/HE MAY RETURN THE GIFT AT ANY TIME DURING TEN (10) DAYS FROM THE DATE OF DELIVERY. HER/HIS RIGHT TO RETURN GOODS IS SUBJECT TO COMPLIANCE WITH OUR EXCHANGE/RETURN AND REFUND POLICY. THE PERSON HAVING RECEIVED THE GIFT MAY EXCHANGE THE ITEM FOR ANOTHER ONE OF THE SAME VALUE OR MORE PROVIDED THEY PAY THE PRICE DIFFERENCE TOGETHER WITH ANY ADDITIONAL SHIPPING COSTS.

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