Privacy Policy

CONFIDENTIALITY PROMISE

WE ARE CONSCIOUS THAT ANY BUSINESS OR PERSONAL INFORMATION YOU PROVIDE US IS SENSITIVE AND NEEDS TO BE HANDLED WITH CARE AND CONSIDERATION. WE PROMISE THAT ALL INFORMATION YOU PROVIDE US - VERBALLY OR IN WRITING - WILL BE KEPT CONFIDENTIAL WITHIN SHANAYA INSPIRATION FASHION WORKS PVT. LTD. AND WILL NEVER BE COMMUNICATED EXTERNALLY UNLESS YOUR CONSENT OR UNLESS WE ARE REQUIRED TO UNDER LAW. WE WILL ALSO TAKE TIME TO ESTABLISH THE BEST WAY TO COMMUNICATE WITH YOU; FOR EXAMPLE WHICH EMAIL ADDRESS, PHONE NUMBER AND MAILING ADDRESS YOU WANT US TO USE AND ANY OTHER STEPS YOU NEED US TO TAKE IN ORDER TO PROTECT YOUR PRIVACY.

ACCESS AND USE OF AMORIO ONLINE SHOP

AMORIO.IN ONLINE SHOP IS ONLY AVAILABLE TO ONLINE CUSTOMERS WHO MEET OUR TERMS OF ELIGIBILITY AND WHO HAVE AGREED AND AUTHORIZE SHANAYA INSPIRATION FASHION WORKS PVT. LTD. OR OUR PARTNERS TO PROCESS A CHARGE OR CHARGES ON THEIR PAYMENT CARD (SEE "PAYMENT SAFETY AND SECURITY"). PLEASE NOTE THAT BY MAKING AN OFFER TO PURCHASE MERCHANDISE, YOU EXPRESSLY AUTHORIZE US, OUR PARTNER OR OUR ONLINE SERVICE PARTNER, TO PERFORM THE APPROPRIATE CREDIT CHECKS. FURTHERMORE - WHERE SHANAYA INSPIRATION FASHION WORKS PVT. LTD. FEELS NECESSARY - TO TRANSMIT OR TO OBTAIN ADDITIONAL INFORMATION TO EFFICIENTLY PROCESS YOUR ORDER, INCLUDING ANY UPDATED INFORMATION ABOUT YOU, TO OR FROM THIRD PARTIES FROM TIME TO TIME, INCLUDING BUT NOT LIMITED TO YOUR PAYMENT CARD NUMBER OR CREDIT REPORTS, TO AUTHENTICATE YOUR IDENTITY, TO VALIDATE YOUR PAYMENT CARD, TO OBTAIN AN INITIAL CREDIT CARD AUTHORIZATION AND TO AUTHORIZE INDIVIDUAL PURCHASE TRANSACTIONS.

PLACING YOUR ORDER

TO PLACE AN ORDER, YOU SHOULD BE LAWFULLY CAPABLE OF ENTERING INTO AND FORMING A VALID CONTRACT IN ACCORDANCE WITH INDIAN LAWS. IN ORDER TO MAKE PURCHASES THROUGH THE SITE, YOU WILL BE REQUESTED TO PROVIDE INFORMATION ABOUT YOURSELF AS INDICATED SO THAT WE MAY PROCESS YOUR ORDER. YOU REPRESENT AND WARRANT THAT THE INFORMATION PROVIDED BY YOU IS BOTH VALID AND CORRECT. ONCE YOU HAVE CHOSEN A PRODUCT, CLICK ON THE IMAGE TO ACCESS THE PRODUCT PAGE WHERE INFORMATION ON SIZING, COLOR OPTIONS AND AVAILABILITY WILL BE PROVIDED. ALL PRODUCT PRICES SHOWN IN THE AMORIO ONLINE SHOP ARE IN INDIAN RUPPES, EURO, USD, POUNDS. PRICES IN THE AMORIO ONLINE SHOP INCLUDE SHIPPING CHARGES WHICH WILL APPEAR IN THE ORDER CONFIRMATION AND WE DO NOT INCLUDE CUSTOM DUTIES THAT WILL BE CHARGED TO CUSTOMERS. IF YOU ARE HAPPY WITH YOUR CHOICE, CLICK ON THE "ADD TO CART" BUTTON. YOU CAN MONITOR THE PRODUCTS YOU HAVE CHOSEN BY CLICKING ON THE "SHOPPING CART" BUTTON AT ANY TIME. YOU CAN ALSO REMOVE AN ITEM BY CLICKING ON THE "X" BUTTON NEXT TO THE CHOSEN PRODUCT. WHEN YOU ARE READY, PROCEED TO "CHECKOUT" AND FOLLOW INSTRUCTIONS. PLEASE ENSURE THAT YOU PROVIDE INFORMATION AS REQUESTED BECAUSE ONCE YOU HAVE CONFIRMED YOUR ORDER WE WILL ISSUE YOU WITH AN ORDER CONFIRMATION. PLEASE ENSURE THAT YOU SAVE THIS CONFIRMATION FOR REFERENCE AND NOTE THAT PLACING AN ORDER WITH AMORIO, YOU ARE MAKING AN OFFER TO US TO PURCHASE THE PRODUCTS SELECTED IN ACCORDANCE WITH THESE TERMS. PLEASE NOTE THAT WE MAY NOT ALWAYS BE ABLE TO ACCEPT YOUR OFFER BECAUSE ALL ORDERS ARE SUBJECT TO AVAILABILITY AND ACCEPTANCE.

ACCEPTANCE 

ONCE YOU HAVE MADE YOUR CHOICE AND YOUR ORDER HAS BEEN PLACED, YOU WILL BE REQUIRED TO ENTER YOUR PAYMENT DETAILS. WHEN YOU HAVE COMPLETED THIS PROCESS PLEASE CLICK ON THE "CHECKOUT" BUTTON. YOUR ORDER WILL BE ACKNOWLEDGED BY AN ORDER CONFIRMATION MESSAGE WHICH ALLOWS YOU TO MAKE A FINAL REVIEW OF YOUR ORDER, INCLUDING YOUR PAYMENT REFERENCE GIVING DETAILS AS REGISTERED BY OUR SYSTEM. THIS MESSAGE IS NOT AN ACCEPTANCE OF YOUR ORDER. AMORIO WILL ALSO SEND YOU AN ORDER CONFIRMATION EMAIL CONTAINING INFORMATION AS SET OUT ABOVE AND A SECOND EMAIL INFORMING YOU WHEN YOUR ORDER IS DISPATCHED. WE RESERVE THE RIGHT NOT TO ACCEPT YOUR ORDER: SUCH NON-ACCEPTANCE MAY RESULT, FOR EXAMPLE, FROM THE FACT THAT A PRODUCT ORDERED IS OUT OF STOCK OR THAT WE ARE UNABLE TO OBTAIN AUTHORIZATION FOR YOUR PAYMENT OR THAT YOU DO NOT MEET THE TERMS OF ELIGIBILITY SET-OUT ABOVE. FURTHERMORE, WE RETAIN THE EXPRESS RIGHT NOT TO PROCESS A TRANSACTION AT ANY TIME AT OUR SOLE DISCRETION. IN THIS EVENT, WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY BY REASON OF OUR WITHDRAWING ANY MERCHANDISE FROM AMORIO ONLINE SHOP WHETHER OR NOT SUCH PRODUCTS HAVE BEEN SOLD.

PAYMENT SAFETY AND SECURITY

PAYMENTS CAN BE MADE DIRECTLY TO OUR BANK WITH US VIA OUR CREDIT CARD SERVICE PARTNER. WE ACCEPT MAJOR PAYMENT CARDS. PAYMENT WILL BE DEBITED AND CLEARED FROM YOUR ACCOUNT UPON RECEIPT OF YOUR ORDER BY AMORIO. YOU CONFIRM THAT THE CREDIT/DEBIT CARD THAT IS BEING USED IS YOURS. ALL CREDIT/DEBIT CARD HOLDERS ARE SUBJECT TO VALIDATION CHECKS AND AUTHORIZATION BY THE CARD ISSUER. IF THE ISSUER OF YOUR PAYMENT CARD REFUSES TO AUTHORIZE PAYMENT TO AMORIO, WE WILL NOT BE ABLE TO PROCESS YOUR ORDER AND A MESSAGE WILL APPEAR INFORMING YOU THAT THE TRANSACTION CANNOT BE PROCESSED. AMORIO, TOGETHER WITH ITS PARTNERS, TAKES ALL REASONABLE CARE TO MAKE ITS ONLINE SHOP AS SECURE AS THEY CAN. ALL PAYMENT CARD TRANSACTIONS ON THIS SITE ARE PROCESSED USING A SECURE ONLINE PAYMENT GATEWAY PROVIDED BY OUR PARTNER THAT ENCRYPTS YOUR CARD DETAILS IN A SECURE HOST ENVIRONMENT. WE DO NOT HOLD YOUR PAYMENT CARD DETAILS ON THE AMORIO SERVER. TO AVOID FRAUDULENT TRANSACTIONS ON THE AMORIO ONLINE SHOP, AMORIO HAS SET UP SOME RULES TO ENSURE THAT YOUR CREDIT CARDS INFORMATION IS CORRECT. SO, SHOULD YOUR ORDER NOT MATCH THESE RULES, YOUR ORDER MAY BE PUT UNDER REVIEW. YOUR ORDER WILL BE PROCESSED WITH 48 HOURS. THIS CAN THEREFORE DELAY YOUR DELIVERY. TO HELP ENSURE THAT YOUR SHOPPING EXPERIENCE IS SAFE, SIMPLE AND SECURE, AMORIO USES INDUSTRY-STANDARD SECURE SOCKET LAYER (SSL) TECHNOLOGY TO PROVIDE ENCRYPTION OF PERSONAL INFORMATION SUCH AS YOUR NAME, ADDRESS AND CREDIT CARD DETAILS. IN THIS WAY, INFORMATION PASSED BETWEEN YOUR COMPUTER AND OUR WEBSITE CANNOT BE READ IN THE UNLIKELY EVENT OF SOMEONE INTERCEPTING IT. BOTH CREDIT AND DEBIT CARD TRANSACTIONS ARE SECURED IN THIS WAY. WE WILL ONLY ACCEPT ORDERS USING SECURE SOCKET LAYER (SSL) TECHNOLOGY: THIS MEANS YOU CANNOT INADVERTENTLY REVEAL PERSONAL INFORMATION BY USING AN UN-SECURE CONNECTION. YOU CAN CHECK THAT YOU ARE SHOPPING IN A SECURE ENVIRONMENT BY LOOKING FOR EITHER A LOCKED PADLOCK ICON (INTERNET EXPLORER) OR AN IMAGE OF A KEY (NETSCAPE) IN THE GREY BROWSER BAR AT THE BOTTOM OF YOUR SCREEN. YOU CAN CLICK ON THIS TO FIND OUT INFORMATION ABOUT THE SSL DIGITAL CERTIFICATE REGISTRATION. THIS WILL APPEAR ON ANY PAGE WHERE YOU ARE ENTERING PERSONAL INFORMATION (SUCH AS YOUR CREDIT CARD DETAILS). NO OTHER PAGE WILL TRANSMIT INFORMATION ABOUT YOU. HOWEVER, ALTHOUGH WE WILL EMPLOY ALL REASONABLE CARE TO ENSURE THAT DETAILS OF YOUR ORDER AND PAYMENT ARE HELD SECURE, WE CANNOT BE HELD LIABLE FOR ANY LOSS YOU MAY SUFFER IF A THIRD PARTY PROCURES UNAUTHORIZED ACCESS TO ANY DATA YOU PROVIDE WHEN ACCESSING OR ORDERING FROM AMORIO ONLINE SHOP.

ISSUING OF INVOICES 

FOR EACH ORDER COMPLETED ON THE WEBSITE, AMORIO WILL ISSUE AN INVOICE FOR THE SHIPPED PRODUCTS, SENDING IT VIA E-MAIL OR REGISTERED MAIL TO THE CUSTOMER. FOR THE ISSUANCE OF THE INVOICE AMORIO WILL REFER TO THE DATA AND INFORMATION PROVIDED BY THE CUSTOMER AND NO CHANGE IN THE BILL WILL BE POSSIBLE AFTER THE ISSUANCE THEREOF.

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